Please request parents/guardians to fill out the Parent/student TechHelp Request form (it is the bubble on the silverspur.pvpusd.net on the right) for any support needs after visiting the tinyurl.com/silverspurtech instead of forwarding emails. It decreases support time with all the information filled in especially since I do not have access to Aeries.
Aeries, Chromebook to Zoom — Parent/Student Tech FAQs